Tiger Jacket - Customisable Patch Set (Limited to 3, UK Only)

This is our first fully customisable chainstitch jacket. We’ve designed a bold back piece featuring our signature tiger design, paired with your choice of name or meaningful word (6–10 letters, one continuous word). The service includes one large back patch with the tiger and text, and a resized smaller tiger embroidered on the front to suit your jacket type. Both sewn onto your own jacket.

For this launch, we’re starting small and only 3 jackets will be available, exclusively for UK customers. This is a trial run to refine the process before opening the service internationally. In future, we’re exploring options for worldwide shipping or a patch set you can apply yourself.

Watch the design process behind this piece.

How It Works

1. Place your order.

2. We’ll send you a pre-paid, tracked Royal Mail label and packing instructions to send us your jacket securely.

3. Once we receive your jacket:

   • We’ll confirm sizing and placement.

   • You’ll receive a sketch and digital mockup for approval.

4. After approval, we embroider the design entirely by hand-operated machines and return the finished piece, fully insured and tracked.

Design Parameters

• Customisation applies only to the name/word (6–10 letters, one continuous word).

• Colours and artwork cannot be altered.

• Any changes outside of this will become a bespoke commission, subject to:

  • A £500 design entry fee

  • Additional charges for time spent on projects over 8 hours

What’s Included in £375

• Limited Design elements & Embroidery service

• Pre-paid tracked shipping to us

• Tracked insured return shipping to you

• Insurance cover for your garment and embroidery

Shipping & Insurance Policy

When you order this custom embroidery service, we handle all shipping for you using Royal Mail Special Delivery Guaranteed, which includes:

• Tracked delivery both ways

• Next-day delivery within the UK

• Full insurance cover for your garment and our embroidery service

If your jacket is lost in transit:

• If you provide proof of purchase for your jacket, Royal Mail will cover the full insured amount (your garment + £375 embroidery service). We will process the claim and refund you the combined total once the claim is successful.

• If you do not have proof of purchase, Royal Mail may only compensate the “second-hand value” of your jacket (not the original retail price). In this case, we can only refund you:

  • The full embroidery service (£375), and

  • Whatever amount Royal Mail issues for your garment as second-hand value (please beware that this might be lower than what one would expect).

Please note: if no proof of purchase is provided, we cannot guarantee full reimbursement for your garment in the event of loss.

Cancellations & Returns

• You can cancel your order before we receive your jacket (we’ll deduct shipping costs from your refund).

• Once we start work, cancellations or returns are not possible due to the bespoke nature of this product.

In Case of Loss

• If your jacket is lost in transit, we will claim with Royal Mail for the insured amount.

• If successful, you’ll be refunded for the embroidery and jacket (proof of value required).

• Without proof of value, Royal Mail’s standard compensation rates apply.

How we work:

Every piece is designed and entirely handcrafted by Giulio exactly as if it was made in the 1950s or ’60s. To make our products we don’t use any digital processes or modern shortcuts. Instead, we pride ourselves on taking the time and enjoy making the things we love and like to wear.

Production Timeline

Each piece is made to order using vintage chainstitch machines. This particular design is part of our more complex collection and is produced in small batches during set production weeks, typically the first week of each month. If you need it sooner, just let us know in the order notes and we’ll do our best to accommodate. More details can be found below in the FAQ section.

FAQ's